Scanam Tours
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Specials | Iceland Small Group Tour Discounts | Scandinavian American World Tours

– PRIVACY POLICY –

Scandinavian American World Tours, Inc.

Scandinavian American World Tours, Inc. (“Scandinavian American World Tours”, “ScanAm World Tours”, “ScanAm”, “us”, “our”, or “we”), a NJ-based travel agency selling tours and cruises throughout the Scandinavian and Scandinavian-explored regions, owns and operates the website service (“the site”) www.ScandinavianTravel.com (www.scanamtours.com). We respect your privacy, and we assure you that any and all communications between us and you – the ‘client’ or ‘user’ – via our website service, via email, and via phone are confidential and will not be disclosed to any other party with the exception of the necessary tour operators and overseas travel suppliers from whom we purchase our travel services. By using the site or communicating with us in the aforementioned context, you are consenting to and accepting the practices described in our Privacy Policy below.

Personal Data: Information Collection, Use, and Sharing

ScanAm World Tours does not, as a rule, capture personal data about any individual except when provided by that individual, and in such cases is the sole owner of the information collected. “Personal data” can be defined as information that identifies, or can be used to contact and/or locate, an individual to whom such information pertains including but not limited to first and last name, email address, home/postal/physical address, or other such contact information. Information such as credit cards, passports, and the like are obtained through secure means, and are used only in the confirmation of services or processing of a payment endorsed by the client.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request: i.e. to book a land package or cruise.

On all of our website forms, we give you the option to sign up for our newsletter database in order to receive news about specials, new products or services, or changes to this privacy policy. If you check ‘No’, we will not contact you via newsletter. If you check ‘Yes’, we will contact you for the aforementioned purposes only.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time, including access to our newsletter database and social media channels. You can also do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security of Your Data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration

In order to request information or book a travel service through this website, a user must complete the registration form appropriate to the user’s need (i.e. fill out our ‘Request a Quote’ form). During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Booking

We request information from you on our online forms, such as our ‘Booking Agreement Form’. To purchase services from us, you must provide contact information (such as your name and shipping address) as well as financial information (like a credit card number and expiration date). This information is used for billing purposes and for the purposes of mailing travel documents. If we have trouble processing your booking, we’ll use this information to contact you.

Sharing

We share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use a secure outside credit card processing company to bill our clients for services purchased. This company does not retain, share, store or use personally identifiable information for any secondary purposes beyond processing the payment for services purchased from ScanAm.

We partner with ground and cruise suppliers who are located abroad in order to provide specific travel services for our clients. When the user signs up for these services, we will share names and/or other pertinent contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Cookies

We use cookies (a ‘cookie’ is defined as a piece of data stored on a site visitor’s hard drive) on our site in order to enhance the quality of user experience, as well as for tracking purposes related to identifying repeat visitors to our site. In certain cases ScanAm World Tours does, directly or through third parties, track your online activity after you leave the site.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) which employs cookies to collect information regarding your use of the site encompassing, but not limited, to:

  • Session cookies.
  • Preference cookies.
  • Security cookies.

You may, at any time, refuse to use any or all of the aforementioned cookies, as well as indicate when a cookie is being sent, through the settings on your browser. Please note that the usage of a cookie on our site is in no way linked to the collection of personally identifiable information.

Links

This website contains links to other web sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-545-2204 or info@scanamtours.com.